Service Idea: Service is endless, Sincere service will win
Our sincere service will make you satisfied
Our sincere service will make you confident
Our sincere service will make you comfortable
Service Commitment
We Provide 24-hour service hotline and We will serve you in time
We will strictly enforce the national and company’s three packs of Service
We will free provide service and technology for distributors and customers
We will manage user files with computer and regular visit users
We will free provide On-site service and non scheduled maintenance service
Three packs of service product:
In three packs of service period,the parts have quality problem, In addition to man-made damage.
Non-three packs of service product:
1. The product doesn’t belong to tricycle of Chang Neng company
2. The parts have exceed valid period
3. New parts, except finished motorcycle unpack damaged parts
Remark: Loose packing won’t unpack damage, damage caused by improper loading, transport company should undertake responsibility
4. The parts are identified and don’t meet the Chang Neng three packs of exchange service standard
5. The products and samples which promoted at a low price
6. Damaged parts caused by force majeure、material corrosion and man-made reason
7. Damaged parts caused by transformation without company’s permission
8. The parts meet standard by identified
9. The parts don’t belong to three packs of service, such as plastic surface parts(except unpack damage)、bulb、brake slice、front and back wheel bearing、inner tire, wheel spoke, protected tube, license plate and other normal using vulnerable parts.
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